Shipping Destinations
Lifolia currently ships to most European countries.
If your location is not available at checkout or if you require delivery outside the EU, please contact our customer service team for assistance.
Processing Time
All orders are carefully prepared before dispatch.
Processing time: 2–5 business days.
For large items or custom orders, processing time may be slightly longer. You will be notified if this applies to your order.
Shipping Time
Once shipped, delivery typically takes:
- Standard delivery: 3–7 business days (within the EU)
Delivery times may vary depending on destination, carrier, and peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order.
Occasional free shipping promotions may apply.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your shipment at any time using the provided link.
Delivery Method
Orders are delivered to your doorstep by our logistics partners.
Large items may be delivered via curbside delivery. Please ensure someone is available to receive the package.
Taxes & Duties
For deliveries within the European Union, VAT is included in the final price.
No additional customs duties will be charged.
For deliveries outside the EU, local taxes or duties may apply and are the responsibility of the customer.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and product.
We will arrange a replacement or refund as quickly as possible.
Additional Notes
- Artificial plants may require light shaping after unpacking due to transport.
- Slight variations in shape or color may occur due to handcrafted details.
- Delivery times may be affected during holidays or peak seasons.